Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? We're here to help. Reach the Social Casinos editorial team any time using the details below — we read every message and aim to respond promptly.
Email Us
The fastest way to reach us is by email. Write to us at [email protected] and we'll do our best to reply within 48 hours on working days. For urgent corrections or factual queries, please include the page URL and a brief description of the issue so we can look into it straight away.
What We Can Help With
- Review queries — if you believe information on a sweepstakes casino listing is out of date or inaccurate, let us know and we'll verify and update it.
- Reader feedback — played on one of the platforms we cover? Your experience helps us keep our assessments grounded in what players actually encounter.
- Editorial suggestions — noticed a new sweepstakes casino we haven't covered yet, or a topic you'd like us to explore? We welcome suggestions from readers.
- Responsible play concerns — if you or someone you know needs support with gaming habits, please visit our responsible gambling guidance for resources and contacts.
- General site questions — queries about how we rank platforms, our editorial process, or the sweepstakes model are all welcome.
About Our Editorial Team
The content on Social Casinos is produced by an independent editorial team. We research sweepstakes casinos, verify welcome offers and eligibility terms, and write assessments that aim to help US players make informed decisions. We are not affiliated with any of the platforms we cover, and commercial relationships do not determine how we rank or review them. You can read more about our approach on the About Us page.
Because sweepstakes casino availability and terms change frequently — particularly at the state level — we rely partly on reader reports to keep our information current. If you've noticed a change to a platform's coin packages, excluded states, or redemption terms, please get in touch.
Corrections and Accuracy
We take accuracy seriously. Our reviews and comparisons are fact-checked against operator terms and conditions, and we update pages when offers or eligibility rules change. If you believe any detail on the site is wrong, email us with the specific claim and the source you're working from. We'll review it and, where needed, correct the record — usually within a few working days.
A Note on Legal and Tax Questions
We can explain how the sweepstakes model generally works and point you toward the right resources, but we are not able to give legal or tax advice. Sweepstakes casino availability varies by state, and prize redemptions may have tax implications under federal and state rules. For questions specific to your situation, please consult the relevant official guidance or a qualified professional. Our Terms and Conditions set out the basis on which this site's content is provided.
Response Times
| Type of query | Typical response time |
|---|---|
| Factual correction or review update | Within 48 hours |
| General reader question | Within 48 hours |
| Editorial suggestion or new platform tip | Within 5 working days |
| Responsible play referral | Same working day where possible |
We aim to reply to all messages. If you haven't heard back within the timeframe above, please check your spam folder and, if needed, send a follow-up — occasionally emails don't reach us first time.
Getting the Most from Your Message
- Include the name of the sweepstakes casino or the page you're asking about.
- If you're reporting a factual issue, paste or link to the specific claim.
- If you'd like a response, make sure your reply address is correct.
- For responsible play concerns, visit our responsible gambling page directly — it lists support organisations you can contact right now, without waiting for a reply from us.